Training That Empowers
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Communication Skills Training

If you have any questions about corporate training solutions or would like to speak with an Encore trainer, contact us here!

Communication is the basis for life. When communication breaks down, abnormality sets in. - Edwin Louis Cole

Our Communication Workshops:

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Public Speaking Training

This public speaking training course will teach you to overcome inhibitions toward public speaking as well as the essential skills that make for a great presentation.

This workshop is designed for anyone with a role that requires public speaking. Whether speaking in front of large audiences, boardrooms, small groups, or even one-on-one, this training teach you how to the essence of professional communication.

You will learn how to plan a speech as well as deliver it in a measured and convincing way. You will learn to present your thoughts in a way that maximizes understanding and retention by your audience. This training will also cover how to research your topic and develop an outline, as well as much more.

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Conflict Resolution

Conflict is inevitable. It is also necessary in order for things to improve or change. How we respond to conflict makes all the difference.

Conflict resolution training will teach you and your team to develop methods to reduce hostile conflict and creation resolutions. You will learn to use emotional intelligence to understand how conflicts arise and how they can be used to make a positive impact on your organization. The skills you learn in this workshop will enable you to move from conflit to dialogue, and from dialogue to long term collaboration.

This workshop is designed for anyone in your organization, no matter their role. It is typically a 4-hour workshop comprised of engaging instruction, role playing exercises, instructional workbooks, and group activities meant to reinforce concepts.

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Building Trust

This half-day workshop is about building relationships with your customers. Selling to your customers without understanding their unique perspective, needs, desires, and personality, is a recipe for coming across as needy or aggressive.

Building an unbreakable trust with your customers will serve your organization in every aspect of sales, marketing, and customer service.

This workshop will cover how to identify the temperment type of your customers and their personality and how it affects buying decisions. You will learn to build solid rapport and credibility with customers and prospects and approach clients for maximum sales results.

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Storytelling That Moves People To Performance

The ability to communicate and inspire people is an important part of leadership and, through the power of storytelling, can be accomplished with great ease. With an ever increasing pace of life and all of the enhanced technology available today (telephone, voice mail, email, and video conferencing just to name a few) a small number of leaders have mastered the tried and true, ancient art of storytelling that can provide a method of communication that is highly influential and effective.

This workshop will teach you to hone your leadership communication skills and become an effective storyteller. You will learn to paint pictures that inspire others, avoid common mistakes of business storytellers, and use a story to communicate the core values of a business.

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Get in Touch!

Send us a quick email using the form below and one of our trainers will get back to you shortly.

Training Format:

Following an in-depth needs assessment, our workshops are customized to address your specific leadership environment and challenges. 

We offer both on-site and webinar training workshops in half-day (4 hour) and full-day (8-hour) increments with the length of the training depending on the scope of the training.

The training is presented in an interactive format including live speaking, visual aids and engaging group activities and role playing exercises. 

We also offer follow-up webinar training to designed to track how new techniques are being employed, measure understanding and retention, reinforce key concepts, and quantify the results.

john maxwell testimonial

“I recommend Encore and their outstanding training curriculum content. Their resources are thoroughly-researched, highly impactful, and will save you considerable time and expense.”


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