Training That Empowers
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Personal Development

If you have any questions about corporate training or would like to speak to an Encore trainer, contact us here.

Our Personal Development Workshops:

Time Management

One of our most sought after training workshops, time management training can have an immediate impact on both performance and staff morale. This workshop will provide your team with the tools to prioritize effectively, eliminate distraction, focus on high-impact tasks, and eliminate the stress that comes from letting time manage you.

This workshop is designed for anyone in your organization. We've brought our time management workshops to groups and industries of all kinds, businesses large and small, managers, executives, floor staff, non-profits, and universities. The need for time management training is universal.

Give yourself and your team the gift of knowing how to manage personal time. Learn to see time as an investment, overcome the most common time wasters, overcome procrastination once and for all, and eliminate a crisis-oriented mindset from your organization.

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Anger Management

Everyone experiences anger. Not everyone is effective at managing their anger. Whether they tend to hold their anger in and take it out on themselves or explode and take it out on others, anger problems effect everyone and can be toxic within an organization.

This workshop prepares individuals to manage their anger using the Five Rules of Anger Management. These practical tools will put these individuals back in the driver seat and give them a sense of control again.

Participants will be guided to explore and inventory their anger "hotspots". They will learn to truly understand how anger arises and how it can develop into implosive or explosive negative outcomes if left unchecked.

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Building Trust

This half-day workshop is about building relationships with your customers. Selling to your customers without understanding their unique perspective, needs, desires, and personality, is a recipe for coming across as needy or aggressive.

Building an unbreakable trust with your customers will serve your organization in every aspect of sales, marketing, and customer service.

This workshop will cover how to identify the temperment type of your customers and their personality and how it affects buying decisions. You will learn to utilize emotional intelligence to build solid rapport and credibility with customers and prospects and approach clients for maximum sales results.

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Customer Service

The quality of your business's customer service can help you survive the increasing onslaught of competition in today's marketplace. Your business's ability to not just survive, but prosper, rests on your ability to satisfy your customers' needs. This requires being able to both recognize those needs and address them.

This workshop will teach your team how to make immediate and impactful improvements in customer service. Our goal for you is to thrill your customers and keep them coming back.

In this workshop you will learn industry best practices in customer service as well as practical tips that can be immediately implemented in your organization to improve every interaction you have with your customers.

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Get in Touch!

Send us a quick email using the form below and one of our trainers will get back to you shortly.

Training Format:

Following an in-depth needs assessment, our workshops are customized to address your specific business or organization environment and challenges. 

We offer both on-site and webinar training workshops in half-day (4 hour) and full-day (8-hour) increments with the length of the training depending on the scope.

These personal development training workshops are presented in an interactive format including live speaking, visual aids and engaging group activities and role playing exercises. 

We also offer follow-up webinar training to designed to track how new techniques are being employed, measure understanding and retention, reinforce key concepts, and quantify the results.

john maxwell testimonial

“I recommend Encore and their outstanding training curriculum content. Their resources are thoroughly-researched, highly impactful, and will save you considerable time and expense.”


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