Face-to-Face & Remote Training

Emotional Intelligence Training

for stronger teams, managers, and leaders

Understand EQ vs IQ vs AQ

Improve Workplace Relationships

Improve Decision Making

Manage Differences

Create Win-Win Situations

We Show, Not Just Tell

Get Personalized, Experiential EQ Training

Live Online & Remote Training

Request A Quote

How Can We Help?

Emotional Intelligence Training

for stronger teams, managers, and leaders

Understand EQ vs IQ vs AQ

Improve Workplace Relationships

Improve Decision Making

Manage Differences

Create Win-Win Situations

Get Personalized, Experiential EQ Training

Request A Quote

How Can We Help?
emotional intelligence

EQ - The Missing Ingredient

Thought-Provoking | Action-Oriented | Practical Training

woman using emotional intelligence

Emotional Intelligence Makes Outstanding Team Players & Leaders

The ability to manage one’s feelings and express them in an appropriate and diplomatic way encourages people to work together towards a common goal, thereby increasing individual performance and organizational productivity.

Core Components of Emotional Intelligence

self awareness


Staying in the present. It’s the ability to perceive our own emotions and remain aware of them in any situation.

self management


Syncing our thoughts and feelings. The ability to apply our awareness to be flexible and engage in positive behaviors.



The ability to perceive the emotions of others and understand situations.



Absence of Ego. Understanding the power that objects & attachments can have over us.

interpersonal communication

Interpersonal Communication

Understanding how people exchange information, feelings, and meaning through verbal and non-verbal messages

relationship building

Relationship Building

The ability to apply people skills to manage social interactions.

Interactive Virtual Training

virtual emotional intelligence training

Live or Self-Paced Remote Sessions

Perfect for remote teams or work-from-home employees. We bring fully interactive emotional intelligence training to a virtual environment, customized to your specific needs.

Live, instructor-lead training

Agile & Fully interactive

Self-paced Micro-learning modules

Experiential: Q&A, Games, Small Group Discussion

Zoom, Google Meet, Microsoft Teams & more

Sample Training Topics:

  • What is emotional intelligence & why is it important?
  • Understanding of yourself
  • Understanding of others
  • EQ training for businesses to reach their best potential
  • Identify how to effectively use emotional intelligence
  • Learn fundamental principles of emotional intelligence
  • Consider the importance of understanding different personality types
  • Identify the current uses of forms of emotional intelligence in the workplace
  • Examine the importance of the key attributes of emotional intelligence
  • Incorporate the essentials of emotional intelligence into your daily activities
  • Explore where emotions come into play
  • Emotional Intelligence for leaders training
  • Understand how to control your emotions to be more effective
diverse group of people
woman paying attention

Tangible Benefits:

  • Create a positive working atmosphere at all levels of the organization
  • Understand how to work & communicate with very different personality types
  • Resolve conflicts with ease & create win-win situations
  • Develop integrity and accountability in your leaders
  • Improve relationships among employees & inspire a team mentality
  • Develop greater self-control & decision making skills
  • Rid the workplace of negative emotions like fear, anxiety, anger, and jealousy
  • Inspire the positive emotions of love, happiness, joy, and peace
  • Learn how to manage your behavior by managing your emotions
  • Be able to cope with challenges & difficulty
  • Navigate social complexities and develop greater influence in your organization

Training That Sticks:

The key to learning that results in meaningful behavior change is creating an interactive session that uses learning techniques that actively engage participants. To this end our sessions use storytelling, humor and movement to enhance the dissemination and assimilation of core learnings. This is in addition to leveraging some of the following tools and methods to engage learning:

Group Discussion and Brainstorming

Facilitated discussion to provoke thought, encourage participant contribution, share resources and stimulate learning in a safe environment.

Method Demonstration

Instructor demonstrates skill sets for participants to aid in understanding, to stimulate student interest and to provide a model to follow.

Cooperative Learning

Working in cooperative groups, gaining from each participant’s efforts creating an atmosphere of achievement.

Individual & Small-group Activities

Learning through self-assessment and reflection and through peer collaboration to come to great understanding through participants’ efforts.

Role Play

Requires active involvement of participants and provides a safe environment to test new skills.

Case Studies

Review actual cases that demonstrate the challenges leaders face and the choices that are made.


Students put to action in real-time new skill sets.


Reinforces key learning points, improving audience participation.

Cone of Learning

We tend to remember based on our level of involvement

cone of learning

Don’t Take Our Word

Some kind words from our awesome clients

I wanted to take a moment to personally thank you for your dedication and coaching during our training. Under your guidance we took all the tools you provided for our daily activities and now we have made a huge progress as we have improved our communication and interaction with our external and internal customers. Thank you for helping us to reinforce the right behavior and skills and avoid the ones that were not appropriate.
Jaime Pirajon | VP of Technical Services

Jackson Square Aviation, LLC
Thank you, Jim for an excellent training yesterday. The flow of the class, the participation that you evoked from each person, and the content and lessons were exactly what we were looking for. Hopefully its not just the number of red cards we passed out that sets us apart from other companies. Great job, thank you. I hope we have an opportunity to work together in the future!

Marygrace Jay | Senior Associate

FairWinds Partners LLC
soft skills ladder

What Value Do We Bring?

  • We are a boutique training company & all of our training is customized to your specific needs.
  • We aim to be a collaborative & trusted partner in your training initiative, not just a vendor.
  • Our focus is on providing a behavior changing transformation in your organization.
  • There is a difference between a seminar (canned program without much interaction) and a hands-on customized class. The biggest difference is retention (how much of the training will stick in the long run).
  • Our method is experiential & hands-on: We SHOW, not just TELL.
  • Robust pre-training assessments
  • Customizable, post-training follow-ups designed to build soft skills for businesses
runners beginning a race
encore's blended training strategy

Our Customization Involves the Following...

  • Acquiring an understanding of your management strengths, organizational culture, challenges and development areas; this involves pre-training assessments and phone interviews.

  • Prior to the training, stakeholders & participants will complete our pre-training asessment. This assessment enables us to determine the real needs of your team.
encore's training process

A training partner, not just a vendor

We aim to truly understand your mission and, as a partner, take ownership of the outcome to help you achieve your goals.

Our approach is a custom-designed solution, addressing your specific and unique challenges. Assessments of your organization and needs are conducted before the training is presented. Understanding your team’s unique hurdles, objectives and opportunities drive our pursuits.

Some of our clients:

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Speak with a trainer, request training material, or ask about how
emotional intelligence training can benefit your organization.

or call (844) 492-6224