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In Communication by lukenLeave a Comment

Have you ever had to give bad news to someone and it not go well? Did the other person get upset or react in a way you did not expect? Think about a time where someone had to give you bad news. When it comes to communicating with others about something hard or bad there are some very clear tactics …

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Top 10 Fixes to Your Bad Communication

In Communication by lukenLeave a Comment

Are you one of those who struggle with how you come across to others? Do you get bad reactions when you try to communicate with people? Have you ever felt so discouraged by your communication failures that you end up wanting to just hide under a rock instead? Well, luckily for you there is light at the end of the …

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Top 10 PowerPoint Mistakes

In Communication by lukenLeave a Comment

Would You Rather Bore Prospects or Wow Them? Some salespeople like to hide behind the PowerPoint projector during their presentations. These folks deliver long-winded presentations that are packed with technical trivialities and useless features.ย What they fail to remember is that a PowerPoint presentation is nothing more than a tool for delivering benefits to the buyer.ย Here are ten common mistakes weโ€™ve …

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Don’t Quake, Avoid These Public Speaking Mistakes!

In Communication by lukenLeave a Comment

Your Audience Will Smell Your Fear Public speaking can be completely terrifying, especially when you are new or are yet unpracticed. For both beginners and stage veterans there are a few things that you can do to really improve your ability to speak, and present, in front of others. Once you get familiar with these tricks you’ll be surprised at …

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The True Cost of Ignoring Clients

In Customer Service, Sales by lukenLeave a Comment

Solidify Your Client Base I have worked with dozens of companies over the past several years and have been surprised at how many concentrate more on client acquisition than they do on client retention. Sales managers often make the mistake of focusing their team on acquiring new accounts (cold calling) rather than nurturing their existing accounts. While cold calling (new …

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Good Leaders vs. Bad Bosses

In Leadership, Management by lukenLeave a Comment

You may have heard the saying that employees don’t leave companies, they leave bosses. This is a strand of wisdom that should be taken quite seriously. Especially when you are dealing with trained professionals who know their value, they are far less likely to deal with a bad boss. More than 50% of employees feel that the bad bosses of …

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How Do You Know If You Are A Good Leader?

In Leadership by lukenLeave a Comment

Do you know the difference between a leader and a follower? While oneโ€™s style of leadership may vary with oneโ€™s personality type, background, and experience, all leaders have certain traits in common. Click below for a free assessment form. Use this for yourself or pass it out to your team. Download our free Leadership Self-Assessment and see where you stand.

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Good Leaders vs. Bad Bosses

In Leadership, Management by lukenLeave a Comment

You may have heard the saying that employees don’t leave companies, they leave bosses. This is a strand of wisdom that should be taken quite seriously. Especially when you are dealing with trained professionals who know their value, they are far less likely to deal with a bad boss. More than 50% of employees feel that the bad bosses of …

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Top Qualities to Spot a Bad Manager

In Management by lukenLeave a Comment

In many organizations, bad managers are rampant. A bad manager can be defined as someone who works solely based on their own emotions and has great problems with employees who often need a more logical, unemotional, and objective leader. They come in all shapes and sizes. These bad traits can be corrected through the proper and consistent application of management …

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5 Signs of a Bad Manager

In Management by lukenLeave a Comment

There are some very distinct signs of bad management that if left alone could undermine your business in some very serious ways. Have you noticed any of the following traits amongst your management team? 1. Are they always right? We are all right and wrong at times, but good leaders know when they need to admit that they were wrong …

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Should I Invest in Training for My Sales Managers?

In Management, Sales by lukenLeave a Comment

It may surprise you to discover that many sales managers learn how to be a manager on their own. According to the latest international study on Sales Training and Sales Force Effectiveness, many sales managers are given very little or no support when it comes to being a competent, effective sales manager. In fact, many sales managers reported that they …

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What Business Venture Should You Take?

In Personal Development by lukenLeave a Comment

What is the best business for YOU to be in? Are you considering changing your career? What about starting your own business? There are a few things that you can consider in order to arm yourself in the face of the challenges ahead. How do you get started? By finding the sweet spot that best applies to you based on …

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What Is The Best Way To Learn?

In Personal Development by lukenLeave a Comment

What Is The Best Way To Learn? Traditionally there is a notion that learning improves when the complexity of your involvement increases. The following pyramid illustrates this in a very unscientific and generic way: However perceptual learning of Soft skills is best achieved in blended learning with a factor of time. First onsite face to face training with a good …

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Ikigai: The Fine Tuning of Your Life

In Personal Development by lukenLeave a Comment

We all have points in our life where we feel like weโ€™ve lost touch with something. Where the daily grind eats at us and leaves behind forgotten excitement for life. It can be a struggle finding not just what makes us tick, but what makes us tick happily. Sometimes we get stuck in a rut and forget the reasons we …

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Selling Your Ideas

In Sales by Jim DawsonLeave a Comment

Whether we believe it or not, we are all in the sales business. Regardless of what we do for a living, in one way or another we are always selling ourselves, and our ideas, to other people. When it comes to problem-solving, improving the workplace, and enhancing customer service, this ability becomes crucial. While employees at all levels have good …

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The True Cost of Ignoring Clients

In Customer Service, Sales by lukenLeave a Comment

Solidify Your Client Base I have worked with dozens of companies over the past several years and have been surprised at how many concentrate more on client acquisition than they do on client retention. Sales managers often make the mistake of focusing their team on acquiring new accounts (cold calling) rather than nurturing their existing accounts. While cold calling (new …

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5 Proven Gambits to Save Your Negotiation

In Sales by lukenLeave a Comment

Eliminate the Gamble from Your Negotiating Do you ever feel that you are more gambling when you try to negotiate the matter of price with your clients? How often do you encounter customers trying to fish some kind of discount out of you? Do you know how to win without giving in? Your prospective buyer will often be out hunting …

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Are You Asking H.O.T. Enough Questions?

In Sales by lukenLeave a Comment

Use H.O.T. Questions to Uncover Pain When you question your client, youโ€™ll want to ask questions that reveal important information about his or her condition. To help accomplish this, here is an easy-to-remember acronym. Make sure that you are asking questions that are H.O.T! Yield Information H High-Yield For you to better prescribe a credible, meaningful recommendation. O Open-Ended Begin …

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Clearing Away the Smokescreen

In Sales by lukenLeave a Comment

Anyone who has been selling for even a short time knows that not every buyer is eager to meet with you and hear your offer. Do you ever get hit by any of the following smokescreens: โ€œWeโ€™re not interested…โ€ โ€œI am really busy; I donโ€™t have the time.โ€ โ€œWeโ€™re happy with who weโ€™re with…โ€ โ€œWe donโ€™t need it…โ€ โ€œWe have …

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Should I Invest in Training for My Sales Managers?

In Management, Sales by lukenLeave a Comment

It may surprise you to discover that many sales managers learn how to be a manager on their own. According to the latest international study on Sales Training and Sales Force Effectiveness, many sales managers are given very little or no support when it comes to being a competent, effective sales manager. In fact, many sales managers reported that they …

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Do You Have Your SALES TOOLKIT for Success?

In Sales by lukenLeave a Comment

8 Questions Every Salesperson Should Ask Before Selling ย  Have you ever handed someone a proposal absolutely convinced that it would be a home run, only to face both defeat and frustration instead? ย  Landing a sale is a lot more than handing someone a proposal and expecting the product to just sell itself. There are still a few critical …

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Consider Your Selling Patterns

In Sales by lukenLeave a Comment

WHETHER YOUโ€™RE NEW TO selling or a seasoned veteran, you have no doubt established certain selling patterns. If thereโ€™s one thing Iโ€™ve learned, it is that effective selling patterns produce consistent sales results and that negative patterns impair our effectiveness and, ultimately, our sales results. Selling patterns sprout up in all phases of the selling process. For example, some salespeople …

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