View Post

Power of a Positive Life

In Emotional Intelligence by Trushar ModyLeave a Comment

Say Hello to Positive Vibes and Good Bye to the Negativity. If you were asked the question of whether you live positively or negatively, what would you answer? As simple as it sounds, it is thought provoking. Isn’t it? Read Trushar Mody’s guide to living a positive life.

View Post

7 Ways to Develop Your Emotional Intelligence

In Emotional Intelligence by Trushar ModyLeave a Comment

You’ve likely heard the term “emotional intelligence,” which was first used in 1990. Emotional intelligence is commonly described as the ability to perceive, evaluate, and manage emotions in others and ourselves. Many experts consider it to be a better indicator for success than someone’s IQ. Your ability to manage yourself and others is dependent on your emotional intelligence. Try these …

View Post

An Entrepreneur Wears Many Hats

In Emotional Intelligence, Personal Development by Trushar ModyLeave a Comment

Interview with Trushar Mody E Podcast Network (EPN): https://epodcastnetwork.com/the-new-you-the-wholestic-entrepreneur/ Eric: Today we are speaking with the managing partner at Encore Consulting Group Trushar Mody, who is a thought provoker business coach and soft skills trainer. Mody, as he is called is a self improvement guru, a thought leader in holistic coaching and emotional intelligence. Trushar, it’s pleasure to have you with us …

View Post

What is Diversity?

In Diversity & Inclusion, Emotional Intelligence by Jim DawsonLeave a Comment

Diversity in its simplest form is differences. When we talk about diversity in the workplace, we are talking about the differences that individuals bring to the workplace that make them unique. Here we will examine our individual differences, but more importantly we will look at how we see those differences. Our attitude toward differences significantly impacts our behavior. There are three key …

View Post

Words that WORK & Words that DON’T

In Communication by Trushar ModyLeave a Comment

Trushar Mody discusses words & phrases you can use for maximum impact in your communication. Learn how to persuade, communicate, negotiate, and improve relationships. Learn more about Encore’s Communication Training curriculum at https://www.encorecorporatetraining.com/training/communication-training/

View Post

What is Diversity?

In Diversity & Inclusion, Emotional Intelligence by Jim DawsonLeave a Comment

Diversity in its simplest form is differences.  When we talk about diversity in the workplace, we are talking about the differences that individuals bring to the workplace that make them unique. Here we will examine our individual differences, but more importantly we will look at how we see those differences.  Our attitude toward differences significantly impacts our behavior. There are …

View Post

Are You A Customer Advocate?

In Customer Service, Management by Trushar ModyLeave a Comment

Customer advocacy goes above and beyond mere “service”. Customer advocacy is a cultural focus on doing what is deemed best for the customer, not just the company. Customer advocacy employs policies that encompass all aspects of customer contact, including products, services, sales, complaints, and marketing. Customer advocates go above & beyond, serving the customer first and foremost. Customer satisfaction, retention, …

View Post

The Timeless Five Soft Skills Every Manager Should Be Using

In Emotional Intelligence, Management by Jim DawsonLeave a Comment

The shadow is a moral problem that challenges the whole ego-personality , for no one can become conscious of the shadow without considerable moral effort. To become conscious of it involves recognizing the dark aspects of the personality as present and real. This act is the essential condition for any kind of self-knowledge. – Carl Jung Soft skills are vital …

View Post

Top 3 Common Misconceptions About Management

In Management by Trushar ModyLeave a Comment

Always acknowledge a fault. This will throw those in authority off their guard and give you an opportunity to commit more. – Mark Twain Misconception 1: You learn to be a good manager primarily through training.You can’t just rely on training to get good managers. While training is critical, there is a lot of hands-on learning that is critical for …

View Post

Do You Know the Difference Between Up-Selling & Cross-Selling?

In Sales by Trushar ModyLeave a Comment

There is only one good, knowledge, and one evil, ignorance – Socrates In the world of sales it is important to understand the difference between cross-selling and up-selling. How familiar are you with these terms or their differences? We’ve made a simple little guide to help you better grasp what these terms mean. Cross-Selling = Complementing Products A complementary product …

View Post

Why Being Absorbing is Critical for Sales Success

In Communication, Sales by Trushar ModyLeave a Comment

Life is 10% what happens to you and 90% how you react to it. Charles R. Swindoll When you are working with clients, customers, employees, and even in your day-to-day life, being absorbing can be critical to successful communication. Being absorbing really just means that you are taking in and fully engaging with the conversation. Like a sponge, the experience …

View Post

Profiting from Business Challenges

In Management, Sales by Jim DawsonLeave a Comment

Do not pray for an easy life, pray for the strength to endure a difficult one. Bruce Lee All businesses have challenges. But not all businesses have a strategy for turning challenges into profitable solutions. From customer relations to communications to keep up with market changes and technology, underlying problems may be more apparent to employees than to managers and …

View Post

Different Ways to Give Employee Recognition

In Emotional Intelligence, Leadership, Management by Trushar ModyLeave a Comment

To handle yourself, use your head; to handle others, use your heart. – Eleanor Roosevelt Why is Recognition Important?Recognition is the life-blood to a company who values long-term commitment from their employees. Human beings are not just mindless, needless androids. If you want them to stay and to be sincerely involved, then you need to invest some effort into creating …

View Post

The Worst Advice We’ve Ever Heard About Sales

In Sales by Trushar ModyLeave a Comment

Even while they teach, men learn – Seneca the Younger You’d Be Surprised What Bad Advice People Give What is the best advice you’ve ever been given when it comes to sales? What is the worst? What if you were to find out that some of the most common ‘best’ advice could actually be some of the worst in the …