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Words that WORK & Words that DON’T

In Communication by Trushar ModyLeave a Comment

Trushar Mody discusses words & phrases you can use for maximum impact in your communication. Learn how to persuade, communicate, negotiate, and improve relationships. Learn more about Encore’s Communication Training curriculum at https://www.encorecorporatetraining.com/training/communication-training/

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Why Being Absorbing is Critical for Sales Success

In Communication, Sales by Trushar ModyLeave a Comment

Life is 10% what happens to you and 90% how you react to it. Charles R. Swindoll When you are working with clients, customers, employees, and even in your day-to-day life, being absorbing can be critical to successful communication. Being absorbing really just means that you are taking in and fully engaging with the conversation. Like a sponge, the experience …

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Mastering the Art of Inquiry

In Communication, Sales by Jim DawsonLeave a Comment

The path to success is to take massive, determined action. – Tony Robbins You receive massive amounts of information at work and in your personal life every day. But are you getting the information you really need? Do you know how to ask the right questions and actively listen to the answers–whatever they may be–in order to gain the knowledge …

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Feedback that Inspires Passion and Performance

In Communication, Leadership by Jim DawsonLeave a Comment

If you do what you’ve always done, you’ll get what you’ve always gotten. – Tony Robbins As a manager or coach, it’s your job to help people reach higher levels of performance. It’s your job to reach inside yourself to find the interest, words, and passion that encourages others to tap into their potential. It is your responsibility to give …

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Are You Passive, Aggressive, or Assertive, and Why Does It Matter?

In Communication by Trushar ModyLeave a Comment

If you are insecure, guess what? The rest of the world is, too. Do not overestimate the competition and underestimate yourself. You are better than you think. – Timothy Ferriss The Definition: having or showing a confident personality. Synonyms: self-confident, decisive, self-assured, forthright, firm, emphatic. Sometimes being assertive gets a bad name because people confuse it with aggressiveness. But if …

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Making Conflict Work for You

In Communication, Emotional Intelligence by Jim DawsonLeave a Comment

Often those that criticize others reveal what he himself lacks. -Shannon L. Alder Conflict is inevitable. We may be afraid of it and handle it poorly, allowing problems to fester and grow. We may use it to control and manipulate others. Or we may accept that conflict is necessary for things to improve or change. It’s how we respond to …

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Getting to the Truth by Asking Good Questions

In Communication by Jim DawsonLeave a Comment

Knowing the answers will help you in school. Knowing how to question will help you in life. – Warren Berger As a manager, the most powerful tool you can have in your toolbox is the ability to ask good questions. Through asking questions, you can 1) create an environment where people trust you and their ability to solve problems for …

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Behind the Scenes: How to Recognize a Training Company Worth Your Time

In Communication, Customer Service, Emotional Intelligence, Leadership, Management, Personal Development, Sales, Time Management by Trushar ModyLeave a Comment

Individual commitment to a group effort–that is what makes a team work, a company work, a society work, a civilization work. – Vince Lombardi Alright, so you have an idea of what you are looking for in the program, but what else should you keep an eye out for? What are some other, less obvious signs of a good (or …

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𝗕𝗲𝘀𝘁 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲𝘀 𝗳𝗼𝗿 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝗕𝗮𝗱 𝗡𝗲𝘄𝘀

In Communication by Trushar ModyLeave a Comment

In this hour, I do not believe that any darkness will endure. – J.R.R. Tolkien Have you ever had to give bad news to someone and it not go well? Did the other person get upset or react in a way you did not expect? Think about a time where someone had to give you bad news. When it comes …

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Top 10 Fixes to Your Bad Communication

In Communication by Trushar ModyLeave a Comment

Mistakes are a fact of life. It is the response to error that counts. – Nikki Giovanni Are you one of those who struggle with how you come across to others? Do you get bad reactions when you try to communicate with people? Have you ever felt so discouraged by your communication failures that you end up wanting to just …

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Top 10 PowerPoint Mistakes

In Communication by Trushar ModyLeave a Comment

What is done cannot be undone, but at least one can keep it from happening again. – Anne Frank Would You Rather Bore Prospects or Wow Them? Some salespeople like to hide behind the PowerPoint projector during their presentations. These folks deliver long-winded presentations that are packed with technical trivialities and useless features. What they fail to remember is that a …

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Ethos, Pathos, Logos: The 3 Pillars of Speaking

In Communication by Trushar ModyLeave a Comment

Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment. – Benjamin Franklin Do you know the secret of public speaking? Do you want to know how to make a bigger impact on your audience? Is it important to you that you make …

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Don’t Quake, Avoid These Public Speaking Mistakes!

In Communication by Trushar ModyLeave a Comment

Sometimes not speaking says more than all the words in the world. – Colleen Hoover Your Audience Will Smell Your Fear Public speaking can be completely terrifying, especially when you are new or are yet unpracticed. For both beginners and stage veterans there are a few things that you can do to really improve your ability to speak, and present, …