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Top 3 Common Misconceptions About Management

In Management by lukenLeave a Comment

Misconception 1: You learn to be a good manager primarily through training. You can’t just rely on training to get good managers. While training is critical, there is a lot of hands-on learning that is critical for top performance. This means being open to learning from those you manage, as well as those outside of your company or even industry. …

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Profiting from Business Challenges

In Management, Sales by Jim DawsonLeave a Comment

All businesses have challenges. But not all businesses have a strategy for turning challenges into profitable solutions. From customer relations to communications to keep up with market changes and technology, underlying problems may be more apparent to employees than to managers and leaders. Employees who complain about business problems are usually dedicated to the job, but may not know how …

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Different Ways to Give Employee Recognition

In Emotional Intelligence, Leadership, Management by lukenLeave a Comment

Why is Recognition Important? Recognition is the life-blood to a company who values long-term commitment from their employees. Human beings are not just mindless, needless androids. If you want them to stay and to be sincerely involved, then you need to invest some effort into creating a recognition system. Here are a few of the two most common types of …

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The S.E.C.R.E.T. to Successful Team Dynamics

In Communication, Management by Jim DawsonLeave a Comment

You have just joined a team of specialists who have worked together for six months on a potentially lucrative contract.  At your first Monday morning meeting, you sit at the conference table listening to your teammates sort through project details.  You ask questions and are politely answered.  Even though you have the knowledge and experience to offer, no one asks …

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Their Loyalty is Your Business Growth, and it’s Not Who You Think…

In Emotional Intelligence, Management by lukenLeave a Comment

Why is Employee Loyalty Important? There is this trickle-down effect that we encounter in business. When the employee is well provided for, appreciated, challenged, and loyal to your company and its mission, their satisfaction trickles down to the kind of customer service you want your customers to receive. You’ll see these areas affected most: Excellent Customer Satisfaction- Remember the trickle-down …

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Employees Want to Achieve Their Own Best Potential

In Emotional Intelligence, Management, Personal Development by lukenLeave a Comment

And they want it just as much as their managers want their best performance. It can be easy to forget sometimes that employees and their managers ultimately want the same thing. An employee will want to find a company where they can discover and actively participate in the best versions of themselves. They want to feel like they are accomplishing …

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The Totally Responsible Individual – Dealing with Chaos

In Management, Personal Development by Jim DawsonLeave a Comment

A chaotic or traumatic event can happen to anyone at any time or place. Would you be ready if it happened to you? Anything that threatens your sense of safety and security either physically or mentally can be considered a traumatic event. How well you respond to and recover from such events primarily depends on your overall state of wellbeing. …

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Behind the Scenes: How to Recognize a Training Company Worth Your Time

In Communication, Customer Service, Emotional Intelligence, Leadership, Management, Personal Development, Sales, Time Management by lukenLeave a Comment

Alright, so you have an idea of what you are looking for in the program, but what else should you keep an eye out for? What are some other, less obvious signs of a good (or bad) training company? Website and social media: how professional and how engaged are they in their industry? How professional is their website? Is it …

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Good Leaders vs. Bad Bosses

In Leadership, Management by lukenLeave a Comment

You may have heard the saying that employees don’t leave companies, they leave bosses. This is a strand of wisdom that should be taken quite seriously. Especially when you are dealing with trained professionals who know their value, they are far less likely to deal with a bad boss. More than 50% of employees feel that the bad bosses of …

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Top Qualities to Spot a Bad Manager

In Leadership, Management by lukenLeave a Comment

In many organizations, bad managers are rampant. A bad manager can be defined as someone who works solely based on their own emotions and has great problems with employees who often need a more logical, unemotional, and objective leader. They come in all shapes and sizes. These bad traits can be corrected through the proper and consistent application of management …

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5 Signs of a Bad Manager

In Management by lukenLeave a Comment

There are some very distinct signs of bad management that if left alone could undermine your business in some very serious ways. Have you noticed any of the following traits amongst your management team? 1. Are they always right? We are all right and wrong at times, but good leaders know when they need to admit that they were wrong …

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Should I Invest in Training for My Sales Managers?

In Management, Sales by lukenLeave a Comment

It may surprise you to discover that many sales managers learn how to be a manager on their own. According to the latest international study on Sales Training and Sales Force Effectiveness, many sales managers are given very little or no support when it comes to being a competent, effective sales manager. In fact, many sales managers reported that they …