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Mastering the Art of Inquiry

In Communication, Sales by Jim DawsonLeave a Comment

The path to success is to take massive, determined action. – Tony Robbins You receive massive amounts of information at work and in your personal life every day. But are you getting the information you really need? Do you know how to ask the right questions and actively listen to the answers–whatever they may be–in order to gain the knowledge …

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Employees Want to Achieve Their Own Best Potential

In Emotional Intelligence, Management, Personal Development by Trushar ModyLeave a Comment

An amateur does it until they get it right. A professional does it until they cannot get it wrong. – Unknown And they want it just as much as their managers want their best performance. It can be easy to forget sometimes that employees and their managers ultimately want the same thing. An employee will want to find a company …

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The Totally Responsible Individual

In Management, Personal Development by Jim DawsonLeave a Comment

Failure will never overtake me if my determination to succeed is strong enough. – Og Mandino Most of us believe that we are responsible individuals. We work hard and do what we can to take care of the people and things that are important to us. Yet despite our best efforts, how many of us feel energized throughout the day? …

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How Imagination is Your Best Business Skill

In Emotional Intelligence, Personal Development by Trushar ModyLeave a Comment

Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world. – Albert Einstein The Rise of the Robots With more and more of our lives becoming automated, creativity has never been such an important skill. A machine can perform tasks, work through complicated calculations, but when it comes to original creativity the robots still need guidance. So …

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Feedback that Inspires Passion and Performance

In Communication, Leadership by Jim DawsonLeave a Comment

If you do what you’ve always done, you’ll get what you’ve always gotten. – Tony Robbins As a manager or coach, it’s your job to help people reach higher levels of performance. It’s your job to reach inside yourself to find the interest, words, and passion that encourages others to tap into their potential. It is your responsibility to give …

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Are You Passive, Aggressive, or Assertive, and Why Does It Matter?

In Communication by Trushar ModyLeave a Comment

If you are insecure, guess what? The rest of the world is, too. Do not overestimate the competition and underestimate yourself. You are better than you think. – Timothy Ferriss The Definition: having or showing a confident personality. Synonyms: self-confident, decisive, self-assured, forthright, firm, emphatic. Sometimes being assertive gets a bad name because people confuse it with aggressiveness. But if …

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Making Conflict Work for You

In Communication, Emotional Intelligence by Jim DawsonLeave a Comment

Often those that criticize others reveal what he himself lacks. -Shannon L. Alder Conflict is inevitable. We may be afraid of it and handle it poorly, allowing problems to fester and grow. We may use it to control and manipulate others. Or we may accept that conflict is necessary for things to improve or change. It’s how we respond to …

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Avoid Making These Top 4 Sales Mistakes AT ALL COSTS

In Sales by Trushar ModyLeave a Comment

Remain cheerful, For nothing destructive can pierce through The solid wall of cheerfulness. – Sri Chinmoy Talking too much. Engagement isn’t endless talking, but listening and interaction. You’re never going to land the great sales if you ramble on and on and never let them get a word in. Remember! Your job is to figure out their puzzle but to …

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Getting to the Truth by Asking Good Questions

In Communication by Jim DawsonLeave a Comment

Knowing the answers will help you in school. Knowing how to question will help you in life. – Warren Berger As a manager, the most powerful tool you can have in your toolbox is the ability to ask good questions. Through asking questions, you can 1) create an environment where people trust you and their ability to solve problems for …

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Behind the Scenes: How to Recognize a Training Company Worth Your Time

In Communication, Customer Service, Emotional Intelligence, Leadership, Management, Personal Development, Sales, Time Management by Trushar ModyLeave a Comment

Individual commitment to a group effort–that is what makes a team work, a company work, a society work, a civilization work. – Vince Lombardi Alright, so you have an idea of what you are looking for in the program, but what else should you keep an eye out for? What are some other, less obvious signs of a good (or …

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Making Change Work for You

In Personal Development by Jim DawsonLeave a Comment

life shrinks and expands on the proportion of your willingness to take risks and try new things. – Gary Vaynerchuk No matter how we feel about it, the one thing we can always count on is that things are going to change. What we may not realize is that how we handle change affects the quality of our lives. Whether …

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Good Leaders vs. Bad Bosses

In Leadership, Management by Trushar ModyLeave a Comment

Doing less is not being lazy. Don’t give in to a culture that values personal sacrifice over personal productivity. – Tim Ferriss You may have heard the saying that employees don’t leave companies, they leave bosses. This is a strand of wisdom that should be taken quite seriously. Especially when you are dealing with trained professionals who know their value, …

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Selling Your Ideas

In Sales by Jim DawsonLeave a Comment

Even if your ambitions are huge, start slow, start small, build gradually, build smart. – Gary Vaynerchuk Whether we believe it or not, we are all in the sales business. Regardless of what we do for a living, in one way or another we are always selling ourselves, and our ideas, to other people. When it comes to problem-solving, improving …

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The True Cost of Ignoring Clients

In Customer Service, Sales by Trushar ModyLeave a Comment

The greater the difficulty, the more glory in surmounting it. – Epicurus Solidify Your Client Base I have worked with dozens of companies over the past several years and have been surprised at how many concentrate more on client acquisition than they do on client retention. Sales managers often make the mistake of focusing their team on acquiring new accounts …

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Top Qualities to Spot a Bad Manager

In Leadership, Management by Encore ConsultingLeave a Comment

Action expresses priorities. – Mahatma Gandhi In many organizations, bad managers are rampant. A bad manager can be defined as someone who works solely based on their own emotions and has great problems with employees who often need a more logical, unemotional, and objective leader. They come in all shapes and sizes. These bad traits can be corrected through the …

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𝗕𝗲𝘀𝘁 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲𝘀 𝗳𝗼𝗿 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝗕𝗮𝗱 𝗡𝗲𝘄𝘀

In Communication by Trushar ModyLeave a Comment

In this hour, I do not believe that any darkness will endure. – J.R.R. Tolkien Have you ever had to give bad news to someone and it not go well? Did the other person get upset or react in a way you did not expect? Think about a time where someone had to give you bad news. When it comes …